Warranty & Disclaimer
Last updated: January 2026
This Warranty & Disclaimer page governs the products, services, and information provided by Leinfra (“Leinfra”, “we”, “our”, or “us”). By purchasing our products, using our services, or accessing our website www.leinfra.com, you agree to the terms outlined below.
1. Product Warranty
Leinfra warrants that its products, including stationary concrete pumps and related accessories, are manufactured using quality materials and workmanship and are free from manufacturing defects under normal use and operating conditions.
Warranty Coverage
- The warranty applies only to manufacturing defects
- Warranty validity and duration are as per the official quotation, invoice, or written agreement
- Warranty coverage begins from the date of delivery or commissioning, as specified
Warranty Does Not Cover
- Normal wear and tear of consumable or wear parts
- Damage caused by misuse, negligence, improper installation, or unauthorized modification
- Damage resulting from improper operation or failure to follow recommended procedures
- Issues arising from unsuitable site conditions or incorrect application
- Repairs or replacements carried out by unauthorized personnel
Leinfra reserves the right to inspect the product to determine warranty eligibility.
2. Warranty Claim Process
To initiate a warranty claim, customers must:
- Notify Leinfra promptly upon identifying the issue
- Provide purchase details such as invoice number and delivery date
- Allow reasonable access for inspection and assessment
Warranty claims are processed only after verification and approval by Leinfra.
3. Limitation of Warranty
This warranty is limited to repair or replacement of defective parts at Leinfra’s discretion. Leinfra shall not be responsible for:
- Project delays
- Loss of business, profit, or revenue
- Indirect or consequential damages
No additional warranties, express or implied, are provided beyond what is stated in writing.
4. Service & Technical Disclaimer
Any technical advice, application guidance, or recommendations provided by Leinfra are based on information supplied by the customer and general engineering practices.
Leinfra does not guarantee performance outcomes in cases where:
- Site conditions differ from disclosed information
- Concrete mix designs are altered without consultation
- Operating procedures are not followed
Customers are responsible for ensuring safe operation and compliance with applicable laws and safety standards.
5. Website Content Disclaimer
All information provided on www.leinfra.com is for general informational purposes only. While we strive to keep information accurate and up to date, Leinfra makes no warranties regarding:
- Completeness or accuracy of website content
- Availability or uninterrupted access to the website
- Suitability of information for specific project requirements
Content may be updated or modified without prior notice.
6. Limitation of Liability
To the maximum extent permitted by law, Leinfra shall not be liable for any direct, indirect, incidental, or consequential damages arising from:
- Use or inability to use our products or services
- Reliance on technical advice or website information
- Equipment misuse or incorrect application
Leinfra’s liability, if any, shall be limited to the value of the product or service supplied under the applicable agreement.
7. Third-Party Components
Certain products or systems may include components supplied by third-party manufacturers. Warranty coverage for such components shall be governed by the respective manufacturer’s terms and conditions.
8. Governing Law & Jurisdiction
This Warranty & Disclaimer shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in Ahmedabad, Gujarat.
9. Changes to Warranty & Disclaimer
Leinfra reserves the right to update or modify this Warranty & Disclaimer at any time without prior notice. Changes will be effective immediately upon publication on the website.
10. Contact Information
For warranty support or clarification regarding this policy, please contact:
Leinfra
📞 +91 99091 79617
📧 info@leinfra.com
🌐 www.leinfra.com
📍 Survey No 63 & 64, Behind Geeta Bharti Ashram,
Village – Pasunj, Ahmedabad – 382430, Gujarat, India